iTestSeries Support Center

Go to the Browse page, find a series you like, and click "Enroll". You will be taken to the payment page. Once payment is completed, you gain access immediately (or on the start date if specified).

Use the "Forgot Password" option on the login page. You will receive a reset link via email (if your email is verified). If you no longer have access to your email, contact support with your registered mobile number or previous transaction details.

We support UPI, credit/debit cards, net banking, and popular wallets via our secure payment gateway. If a payment fails, wait a few minutes and try again. Check your bank/app for any holds. Failed payments are not charged. Contact us with your transaction reference if the amount was debited but not credited.

Please see our Terms and Conditions for the updated refund policy. Generally, full refunds are available within 7 days if no tests have been started.

After logging in as an educator, go to "Create Series" from the navigation. You can then add individual tests (quizzes) and upload questions in bulk using JSON (see the bulk upload guidelines in the educator dashboard). Make sure to set series/tests as Active so students can see them.

Both the test series and individual tests must be marked as Active by the creator (in edit mode). Inactive or deleted content is hidden from public browsing and enrollment (except for the owner).

Yes, the platform is responsive and works on modern mobile browsers. For the best experience during timed tests, we recommend using a desktop or laptop with a stable internet connection. Avoid switching apps or tabs during an active attempt.

See our full Privacy Policy. We use strong encryption for passwords, secure sessions, and detailed attempt logging for integrity. Educators only see data for students enrolled in their content.